About
Welcome to Safeway Sonoma: nestled in the heart of Sonoma, California, at 477 W Napa St, this grocery haven combines quality with exceptional customer service. From the moment you step inside, you’re greeted by an inviting atmosphere designed to make your shopping experience enjoyable and efficient.
One of the store's standout features is its butcher department. Renowned for their impressive skills, customers rave about Darren, the master butcher. One satisfied customer noted, "No matter what you are currently paying him, bump it up. He produces returns and earns his weight in gold." This level of service, combined with high-quality meat offerings, makes Safeway Sonoma a go-to destination for meat lovers.
Another highlight is the customer service provided by staff members like Luis, who has been praised for going above and beyond to assist shoppers. Not only does he help find specific items, but he also offers valuable suggestions that simplify the shopping process. As one customer mentioned, “Luis was incredibly helpful, courteous, and professional,” making every visit feel personal and valued.
The store is more than just a place for groceries; it prides itself on its community spirit. Whether it’s a shoutout to the bakery team or the floral department, shoppers consistently acknowledge that the staff genuinely cares about their needs. “Excellent store, friendly staff,” said one customer, echoing a sentiment shared by many who visit.
Moreover, the commitment to integrity shines brightly. A grateful customer recently recounted how their wallet, left unattended in the parking lot, was returned intact after several days. This act of kindness reflects the community-oriented values that Safeway Sonoma upholds.
Even in the face of minor mishaps, the team continues to deliver stellar service. Adrienne Garrison shared her relief when Carlo and his staff rushed to correct her pickup order. “The staff at Safeway are always so nice,” she remarked, reinforcing why she prefers this store over all others in town.
In summary, Safeway Sonoma is more than just a grocery store; it embodies a spirit of community, quality, and exemplary service. Whether you're looking for fresh ingredients, assistance from their cheerful staff, or simply a place where you feel valued as a customer, Safeway Sonoma delivers it all. So next time you're in the area, stop by and experience the warmth and convenience that this local gem has to offer!
“ Darren, the impressive butcher, is outstanding. No matter what you are currently paying him, bump it up, Safeway can afford and he is worth the investment because he produces you returns and earns his weight in gold. This man knows good care, service and customer appreciation. Oh Ill be buying my meat from this Safeway store Just sayin. ”
“ I wanted to take a moment to commend Luis for his outstanding service during my recent visit to Safeway. From the moment I arrived, Luis was incredibly helpful, courteous, and professional. He went above and beyond to assist me with finding specific items and even offered helpful suggestions that made my shopping experience easier. ”
“ Excellent store, friendly staff and everyone from the bakery to floral really tries to take care of customers. Keep up the good work! ”
“ HUGE shoutout to Safeway in Sonoma today, I left my wallet in a cart in the parking lot, whoever found it returned it to guest services and it sat for 4 days before I picked it up. Everything was still in my wallet including my cash. Thank you all sooooo much! ”
“ I messed up my pick up order date and Carlo and his staff rushed to assemble my order and helped me cancel the other one, he was really awesome and the staff at safeway are always so nice. This is the only store in town I really shop at and really wouldnt go anywhere else. ”
“ I love the convenience of home delivery. I tip more than normal because its not easy to find my house. I know most my drivers by name now! Kinda weeded out the Ahole quickly. Safeway is higher priced but better quality. ”
“ Safeway might be more expensive than discount grocers, but they have great specials and top notch produce and meats, as well as many kind of boogi local products and a great reward program. ”
“ Best Safeway, laid out well, seemed like lots of different items more than other Safeways. ”